|When your client says “Wow!” after receiving a print shipment from you or your vendor, it shouldn’t be in horror.|
Think how frustrating it is to get a damaged package that looks like it was dropped on your doorstep right from the airplane. It’s a bad first impression that leaves us thinking…
- Is the product OK?
- Wow, they really don’t care about their customers.
- Maybe next time I’ll buy it somewhere else.
Now imagine it’s a print job worth thousands, going to your client.
Perhaps the printing and finishing is perfect. The customer loved it when they okayed it on press. Maybe it’s even delivered early.
But the pallets are broken, contents strewn around the truck. Visible damage to the boxes and content is everywhere.
Years of relationship building is undermined in one lousy shipment.
Profit on this job is gone because you know a reprint is coming. And a lifetime of future earnings from an important client is at risk, with competitors always ready to pounce.
Here at Western Trade Printing, we recognize that proper packaging and shipping is a vital link in the chain.
That’s why we take uncommon measures to ensure every one of your print projects arrives in “Wow” condition, with our 4-Point WTP! Shipping Checklist.
1 - All ground shipments are double-boxed and "H" Taped. (below)